Re: [otrs] dealing with article_attachment table

2010-01-29 Thread Alexander Halle
Leonardo Certuche wrote : Just a question: On the help text it says "This is faster but webserver user should be the otrs user" We're running suse, our apache user is wwwrun and our otrs user is otrs. Could you please give me advice on the changes I must make in order to fulfill this requirem

Re: [otrs] dealing with article_attachment table

2010-01-28 Thread Leonardo Certuche
Just a question: On the help text it says "This is faster but webserver user should be the otrs user" We're running suse, our apache user is wwwrun and our otrs user is otrs. Could you please give me advice on the changes I must make in order to fulfill this requirement without affecting other app

Re: [otrs] dealing with article_attachment table

2010-01-28 Thread Leonardo Certuche
Thanx Martin! :D Leonardo Certuche On Thu, Jan 28, 2010 at 2:33 PM, Martin Edenhofer wrote: > Hi Leonardo, > > Admin -> SysConfig -> Group: Ticket -> Sub Group: Core::Ticket -> > Ticket::StorageModule -> FS. > > After that all new attachments get stored to the local file system. > > -Martin >

Re: [otrs] dealing with article_attachment table

2010-01-28 Thread Martin Edenhofer
Hi Leonardo, Admin -> SysConfig -> Group: Ticket -> Sub Group: Core::Ticket -> Ticket::StorageModule -> FS. After that all new attachments get stored to the local file system. -Martin On 28.01.2010, at 17:55, Leonardo Certuche wrote: > Hi there, > > After less than two months our article_at

[otrs] dealing with article_attachment table

2010-01-28 Thread Leonardo Certuche
Hi there, After less than two months our article_attachment table is occupying 70% of our total database size. Does anyone know about a way of storing articles outside the main database? In the following thread http://www.mail-archive.com/otrs@otrs.org/msg21102.html, Dieter proposes to switch it