Hello, We are running OTRS::ITSM 1.2.3 (powered by OTRS 2.3.4) and we have a problem that our customer database has nearly no valid contact addresses.
(yes, we would like to clean up contact database but that's not possible now and would take LONG time). When we manipulate with customer tickets, OTRS sends Cc: to addresses collected from the database, which results into mail sent to incorrect addresses. Is there any easy possibility to avoid this? -- Matus UHLAR - fantomas, uh...@fantomas.sk ; http://www.fantomas.sk/ Warning: I wish NOT to receive e-mail advertising to this address. Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu. "The box said 'Requires Windows 95 or better', so I bought a Macintosh". --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
