Hello everyone! I've OTRS 2.4.7 and I've created many queues and subqueues in order to collect my tickets.
In Customer Web Interface and in Agent Web Interface I would like to add another drop down menu to view the requests in the first and in others the corresponding subrequests. Can someone help me? Thanks in advance. Alessandro d'A.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs