Re: [otrs] few more questions about customising OTRS 2.0.4

2006-09-06 Thread Alexander Scholler
Hi Duncan, Duncan C White schrieb: Hi, First, thanks to several people who helped out with some earlier questions of mine. My local constraint where that all agents and customers are local users, and we use Kerberos authentication. I managed to get authentication working with HTTPBasicAuth an

[otrs] few more questions about customising OTRS 2.0.4

2006-09-06 Thread Duncan C White
Hi, First, thanks to several people who helped out with some earlier questions of mine. My local constraint where that all agents and customers are local users, and we use Kerberos authentication. I managed to get authentication working with HTTPBasicAuth and Apache mod_auth_kerb - both for agen

Re: [otrs] few more questions

2004-05-03 Thread Robert Kehl
On Tuesday, April 13, 2004 4:05 AM Damian Fuentes <[EMAIL PROTECTED]> wrote: > Also, I'm looking for more advanced reporting options, I like the At current we do not provide extensive reporting nor rich statistical functions. There is a group of members of this mailing list working on more precis

RE: [otrs] few more questions

2004-04-12 Thread Tyler Hepworth
Damian Fuentes wrote: > I have to say, this ticketing system is one of the best > feature filled of all available open-source ticket based > projects. We appreciate all the work you guys are doing. > > I had another question: Is there a way to view the contents > of a whole ticket without having

[otrs] few more questions

2004-04-12 Thread Damian Fuentes
I have to say, this ticketing system is one of the best feature filled of all available open-source ticket based projects. We appreciate all the work you guys are doing. I had another question: Is there a way to view the contents of a whole ticket without having to 'Print' it? Like, I would l