On Wednesday, August 18, 2004 3:29 PM
Charles R. Thompson <[EMAIL PROTECTED]> wrote:
> I added a custom status a few months back and on the direction of
> another user set that status in the (I think) Config.pm. I am still
> getting:
>
> No stateafterpending found for 'awaiting customer'
>
> I get
I added a custom status a few months back and on the direction of
another user set that status in the (I think) Config.pm. I am still
getting:
No stateafterpending found for 'awaiting customer'
I get about 8 or so a day and I'm not sure things are working like they
should. Any clues?
Charles
_
Good Afternoon
I am trying to get the generic agent to check the SafeShop Customer Care que
for any emails with Undeliverable in the subject to firstly be moved to the
Safeshop - Undeliverable que and then closed.
Here is what I've got so far:
# --
# [Move] -> move all tickets from SafeShop
