RE: [otrs] help with Fetch

2007-10-26 Thread Andy Lubel
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven Carr Sent: Friday, October 26, 2007 5:33 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] help with Fetch OTRS does not support this function, in order to achieve this (as has been pointed out previously) you

Re: [otrs] help with Fetch

2007-10-26 Thread Steven Carr
OTRS does not support this function, in order to achieve this (as has been pointed out previously) you need to configure your MTA to route a copy of the message to a second mailbox and use that mailbox as the backup store. Steve Mujtaba Karim wrote: > How do I keep a copy of email in my mail ser

[otrs] help with Fetch

2007-10-26 Thread Mujtaba Karim
How do I keep a copy of email in my mail server and at the same time make oTRS fetch email in its database Mujtaba Karim Customer Support Manager PixSense Inc. 172/P 3rd Floor Block-2 PECHS Tariq Road Karachi 75400 Pakistan C: 92.300.821.8601 | F: 92.21.432.2721-4 | E: