[otrs] how can I add new configitem

2009-06-17 Thread imen sahnoun
In addition of the five existent configitem (computer, hardware, location..), I want to add an other one. So, how can I add a new configitem? thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] how can I add new configitem

2009-06-17 Thread Michiel Beijen
Hi Imen, You can configure new Configuration Item types using the General Catalog: http://doc.otrs.org/itsm/1.2/en/html/x751.html Hope this helps, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Wed, Jun 17, 2009 at 09:56, imen