Re: [otrs] how do you unmerge merged tickets?

2009-06-25 Thread LQ Marshall
No such feature to my knowledge. However if you are learned and examine the db structure it should be possible. We had someone merge a ticket incorrectly once... this turned out to be an easy fix. - OTRS mailing list: otrs -

[otrs] how do you unmerge merged tickets?

2009-06-24 Thread Rodney McDuff
-- Dr. Rodney G. McDuff |Ex ignorantia ad sapientiam Manager, Strategic Technologies Group|Ex luce ad tenebras Information Technology Services | The University of Queensland | EMAIL: mcd...@its.uq.edu.au | TELEPHONE: +61 7 3365 8220 |