hi,
i am new to otrs, using otrs 2.2 on a debian system
my problem is, if a person (not a customer) open a ticket,
auto response should ask him to create a new account on customer.pl (By
passing the URL)
should not pass the Username password to him/her as passing to the other
Customers.
how
hi,
i am new to otrs, using otrs 2.2 on a debian system
my problem is, if a person (not a customer) open a ticket,
auto response should ask him to create a new account on customer.pl
(By passing the URL)
should not pass the Username password to him/her as passing to the
other Customers.
how
I would like to know this as well. Anyone have the answer out there?
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Amanpreet Singh
Sent: Friday, May 08, 2009 6:34 AM
To: otrs@otrs.org
Subject: [otrs] how to ask a new user to create a account in auto response?
hi,
