Re: [otrs] iphone handler 1.0.91 (1.1.0 beta)

2012-03-13 Thread Luca Domenella
f this email are at the recipient's own risk. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Carlos Rodríguez Sent: martedì 13 marzo 2012 04:50 To: User questions and discussions about OTRS. Subject: Re: [otrs] iphone handler 1.0.91 (1.1.0 beta) Hi Luca, The most pro

Re: [otrs] iphone handler 1.0.91 (1.1.0 beta)

2012-03-12 Thread Carlos Rodríguez
Hi Luca, The most probable is that the package is installed. please check in the Package Manager, if is shown there, then is installed, if something is not right it will show a link to re-install. About the entry in the log. the priority is notice, not error, so is not really an error. I agree

[otrs] iphone handler 1.0.91 (1.1.0 beta)

2012-03-12 Thread Luca Domenella
Hi all, i tried to install the iphone handler, seem to be without any problem, but looking on the system log of otrs I see: No such package: iphonehadle-1.0.91! >From the apache error_log: Notice: Install /opt/otrs/bin/cgi-bin/json.pl (755)! Notice: Install /opt/otrs/Kernel/Config/Files/iPhone_