[otrs] mkStats.pl Not Creating stats correctly

2004-06-16 Thread Marshall28
When running the /opt/otrs/bin/mkStats.pl file I get this output: Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.1/i586-linux-thread-multi /usr/lib/perl5/5.8.1 /usr/lib/perl5/site_perl/5.8.1/i586-linux-thread-multi /usr/lib/perl5/site_perl/

RE: [otrs] mkStats.pl doesn't work

2004-05-27 Thread P'kale Robinson
Thanks got it working. I used CPAN to install it (GD:Graph) . -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Tyler Hepworth Sent: Thursday, May 27, 2004 10:32 AM To: User questions and discussions about OTRS. Subject: RE: [otrs] mkStats.pl doesn't

RE: [otrs] mkStats.pl doesn't work

2004-05-27 Thread Tyler Hepworth
>Has anyone experienced errors when they run the mkStats.pl script ? > > > Did you solve this? I am sure GD is installed but cannot run the script as below on SuSE 9.0 Ian >Here's the output > >support:/opt/otrs/bin # ./mkStats.pl >Can't locate GD/Graph.pm in @INC (@INC contains: >/opt/otrs/

Re: [otrs] mkStats.pl doesn't work

2004-05-26 Thread Ian J Maude
P'kale Robinson wrote: Has anyone experienced errors when they run the mkStats.pl script ? Did you solve this? I am sure GD is installed but cannot run the script as below on SuSE 9.0 Ian Here's the output support:/opt/otrs/bin # ./mkStats.pl Can't locate GD/Graph.pm in @INC (@INC contains: /

Re: [otrs] mkStats.pl doesn't work

2004-05-26 Thread Teodor Georgiev
you need to install the GD perl library in order for OTRS to be able to draw graphical statistics. On Wednesday 26 May 2004 16:42, P'kale Robinson wrote: > Has anyone experienced errors when they run the mkStats.pl script ? > > Here's the output > > support:/opt/otrs/bin # ./mkStats.pl > Can'

[otrs] mkStats.pl doesn't work

2004-05-26 Thread P'kale Robinson
Has anyone experienced errors when they run the mkStats.pl script ? Here's the output support:/opt/otrs/bin # ./mkStats.pl Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.1/i586-linux-thread-multi /usr/lib/perl5/5.8.1 /usr/lib/perl5/site_per

Re: [otrs] mkStats.pl hacks

2004-03-25 Thread Steven Shults
actually it may be SystemStats.pm that i want to hack. i'm not so much interested in the graph output, it's the table of ticket states that i want to control the date range for. thanks, ~steven On Thu, 25 Mar 2004, Steven Shults wrote: > hi, > > can anyone give me some examples of how i co

[otrs] mkStats.pl hacks

2004-03-25 Thread Steven Shults
hi, can anyone give me some examples of how i could hack bin/mkStats.pl (or rather create different iterations of bin/mkStats.pl) to show stats for the last 1 day, the last 3 days, the last 7 days, etc. i assume the answer lay in these lines: " create_time >= '$Year-$Month-$StartDate 00:

Re: [otrs] mkStats.pl

2003-02-15 Thread Gregor
You need to install the GD perl libraries. See documentation. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] mkStats.pl

2003-02-15 Thread Covert, Jake
I'm getting this error when I run mkStats.pl on redhat8. otrs1.0.1 (did the same w/ 1.0rc3 though) Any thoughts? ** [otrs@wnpsitl1 otrs]$ bin/mkStats.pl Can't locate GD.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.0/i386

Re: [otrs] mkStats.pl in beta 8

2002-10-30 Thread Eddie Urenda
> Ja, the min size is -x 350 an -y 350. Because the lable (legend) need this > space. If the size is smaller, GD returns this error. > > I added this min. check to the CVS. Ahh, that makes sense. > > Try: ./mkStats.pl -j 2002 -m 10 -x 550 -y 350 Excellent. Tried this and now it produces a muc

Re: [otrs] mkStats.pl in beta 8

2002-10-29 Thread Martin Edenhofer
Hi Eddie, On Tue, Oct 29, 2002 at 11:46:46AM -0800, Eddie Urenda wrote: > Perhaps I am not calling this correctly, but I can't seem to change the > height/width of the generated graphs using mkStats.pl > > The usage states that: > > usage: mkStats.pl -j -m -x (default 500) -y > (default 350)

[otrs] mkStats.pl in beta 8

2002-10-29 Thread Eddie Urenda
Perhaps I am not calling this correctly, but I can't seem to change the height/width of the generated graphs using mkStats.pl The usage states that: usage: mkStats.pl -j -m -x (default 500) -y (default 350) Yet I can't seem to specify any values for -m and -x beyond the defaults. Is there so

Re: [otrs] mkStats.pl

2002-10-01 Thread Martin Edenhofer
Hi Andreas, On Tue, Oct 01, 2002 at 11:19:58AM +0200, Andreas Haase wrote: > here is one suggestion for the script mkStats.pl. If you want to create > the statistics for current month, it is ok, when you call the script > without any parameters. But if I want the statistics for last month and so

[otrs] mkStats.pl

2002-10-01 Thread Andreas Haase
Hello, here is one suggestion for the script mkStats.pl. If you want to create the statistics for current month, it is ok, when you call the script without any parameters. But if I want the statistics for last month and so on, I have to modify the script. It would be useful, if the script accepts