When running the /opt/otrs/bin/mkStats.pl file I get this output:
Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib
/opt/otrs /usr/lib/perl5/5.8.1/i586-linux-thread-multi /usr/lib/perl5/5.8.1
/usr/lib/perl5/site_perl/5.8.1/i586-linux-thread-multi
/usr/lib/perl5/site_perl/
Thanks got it working. I used CPAN to install it (GD:Graph)
.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
Tyler Hepworth
Sent: Thursday, May 27, 2004 10:32 AM
To: User questions and discussions about OTRS.
Subject: RE: [otrs] mkStats.pl doesn't
>Has anyone experienced errors when they run the mkStats.pl script ?
>
>
>
Did you solve this? I am sure GD is installed but cannot run the script as
below on SuSE 9.0
Ian
>Here's the output
>
>support:/opt/otrs/bin # ./mkStats.pl
>Can't locate GD/Graph.pm in @INC (@INC contains:
>/opt/otrs/
P'kale Robinson wrote:
Has anyone experienced errors when they run the mkStats.pl script ?
Did you solve this? I am sure GD is installed but cannot run the script
as below on SuSE 9.0
Ian
Here's the output
support:/opt/otrs/bin # ./mkStats.pl
Can't locate GD/Graph.pm in @INC (@INC contains: /
you need to install the GD perl library in order for OTRS to be able to draw
graphical statistics.
On Wednesday 26 May 2004 16:42, P'kale Robinson wrote:
> Has anyone experienced errors when they run the mkStats.pl script ?
>
> Here's the output
>
> support:/opt/otrs/bin # ./mkStats.pl
> Can'
Has anyone experienced errors when they run the mkStats.pl script ?
Here's the output
support:/opt/otrs/bin # ./mkStats.pl
Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib
/opt/otrs /usr/lib/perl5/5.8.1/i586-linux-thread-multi /usr/lib/perl5/5.8.1
/usr/lib/perl5/site_per
actually it may be SystemStats.pm that i want to hack. i'm not so much
interested in the graph output, it's the table of ticket states that i
want to control the date range for.
thanks,
~steven
On Thu, 25 Mar 2004, Steven Shults wrote:
> hi,
>
> can anyone give me some examples of how i co
hi,
can anyone give me some examples of how i could hack bin/mkStats.pl (or
rather create different iterations of bin/mkStats.pl) to show stats for
the last 1 day, the last 3 days, the last 7 days, etc.
i assume the answer lay in these lines:
" create_time >= '$Year-$Month-$StartDate 00:
You need to install the GD perl libraries.
See documentation.
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I'm getting this error when I run mkStats.pl on redhat8. otrs1.0.1 (did the
same w/ 1.0rc3 though) Any thoughts?
**
[otrs@wnpsitl1 otrs]$ bin/mkStats.pl
Can't locate GD.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib
/opt/otrs /usr/lib/perl5/5.8.0/i386
> Ja, the min size is -x 350 an -y 350. Because the lable (legend) need this
> space. If the size is smaller, GD returns this error.
>
> I added this min. check to the CVS.
Ahh, that makes sense.
>
> Try: ./mkStats.pl -j 2002 -m 10 -x 550 -y 350
Excellent. Tried this and now it produces a muc
Hi Eddie,
On Tue, Oct 29, 2002 at 11:46:46AM -0800, Eddie Urenda wrote:
> Perhaps I am not calling this correctly, but I can't seem to change the
> height/width of the generated graphs using mkStats.pl
>
> The usage states that:
>
> usage: mkStats.pl -j -m -x (default 500) -y
> (default 350)
Perhaps I am not calling this correctly, but I can't seem to change the
height/width of the generated graphs using mkStats.pl
The usage states that:
usage: mkStats.pl -j -m -x (default 500) -y
(default 350)
Yet I can't seem to specify any values for -m and -x beyond the defaults.
Is there so
Hi Andreas,
On Tue, Oct 01, 2002 at 11:19:58AM +0200, Andreas Haase wrote:
> here is one suggestion for the script mkStats.pl. If you want to create
> the statistics for current month, it is ok, when you call the script
> without any parameters. But if I want the statistics for last month and so
Hello,
here is one suggestion for the script mkStats.pl. If you want to create
the statistics for current month, it is ok, when you call the script
without any parameters. But if I want the statistics for last month and so
on, I have to modify the script. It would be useful, if the script accepts
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