Aloha all,
I have got a simple question. How multiple agents can reply on one ticket and is there any possibility to assign ticket to an agent ? -- ZA _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/