Hi all,When creating a new e-mail ticket, the first e-mail gets "Re:" in it's subject. I don't think this is correct.
Is this a bug, a feature or something I can adjust easily?
See for yourself:(OTRS -> Ticket -> E-mail Ticket -> Select customer, type your e-mail -> Send -> The e-mail's subject has "Re: Ticket# Subject".)
Pim
PGP.sig
Description: This is a digitally signed message part
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
