Hello all,
I'm new here and need your help..
I've created a new process in the 'Process Management' with many flows and
it's working fine.
I have a question.. How can I give permissions/configure this process to
the 'Customer Interface'?
OR
How can I give permissions to users from ldap to
Asking the same question 3 times isn't going to get a reply. If
someone knew the answer they would have responded already.
Your best bet for implementing process functionality is to have paid
OTRS Support then you can call on support whenever you need it, and if
you're implementing something like
Hello,
To create a new process is not available at the customer interface yet (at
least that's what was told in the webinar about process management). Also
process management is available for all users, as soon as you create a
valid process it will show up in Ticket Menu the option for new
Hello all,
I'm new here and need your help..
I've created a new process in the 'Process Management' with many flows and
it's working fine.
I have a question.. How can I give permissions/configure this process to
the 'Customer Interface'?
OR
How can I give permissions to users from ldap to
