Hello,
On Fri, May 19, 2006 at 06:11:17PM +0200, Honza Rezab wrote:
>Pending-reminder.
>
>I want, when any ticket is panding-reminder, automatically sent
>notification for team leader.
That isn't possible. Reminder messages are only send out to the
current owner of the ticket. But you can work w
Hello Alex.
Pending-reminder.
I want, when any ticket is panding-reminder, automatically sent
notification for team leader.
Honza.
Alexander Scholler napsal(a):
> Hi Honza,
>
> Honza Rezab schrieb:
>> Hello all.
>>
>> How can I make automatically notification for team leader when any
>> ticket
Hi Honza,
Honza Rezab schrieb:
Hello all.
How can I make automatically notification for team leader when any
ticket is timeover?
What do you mean with timeover
- automatic ticket unlock or escalation or exceed of pending-reminder time?
Bye, Alex
__
Hello all.
How can I make automatically notification for team leader when any
ticket is timeover?
Thanks
Honza
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Hello all.
How can I make automatically notification for team leader when any
ticket is timeover?
Thanks
Honza
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