Thank you try and comment
Julio Cesar Angulo Quiroz
De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Gerald
Young
Enviado el: Martes, 14 de Septiembre de 2010 08:53 a.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] notification using GenericAgent
You
You might add a Notification (Event) on the note being created.
On Wed, Sep 8, 2010 at 2:30 PM, DM_Julio Angulo
wrote:
> hi, I want send a notice to be met before an escalation using to
> GenericAgent, question: what the command go in the textarea? or is for some
> other reason not send theemai
hi, I want send a notice to be met before an escalation using to
GenericAgent, question: what the command go in the textarea? or is for
some other reason not send theemail.
Thanks for your answer
Julio
<>-
OTRS m
