Thanks Rick, It works for me too. Below the steps exactly used :
1. mysql -u root -p SET GLOBAL innodb_fast_shutdown = 0 2. sudo service mysql stop 3. sudo su 4. mv /var/lib/mysql/ib_logfile* /tmp 5. vim /etc/mysql/my.cnf Change lines like below : innodb_buffer_pool_size = 1024M innodb_log_file_size = 256M Save the file 6. sudo service mysql start PLOBLEM SOLVED !!! Cdt, Placide -----Message d'origine----- De : otrs [mailto:otrs-boun...@otrs.org] De la part de otrs-requ...@otrs.org Envoyé : mercredi 22 juin 2016 12:02 À : otrs@otrs.org Objet : otrs Digest, Vol 93, Issue 9 Send otrs mailing list submissions to otrs@otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-requ...@otrs.org You can reach the person managing the list at otrs-ow...@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Innodb warning (Placide Lysias NJAMI) 2. Re: Innodb warning (Rick Heisterhagen) ---------------------------------------------------------------------- Message: 1 Date: Wed, 22 Jun 2016 11:34:40 +0000 From: Placide Lysias NJAMI <p.nj...@gelgh.com> To: <otrs@otrs.org> Subject: [otrs] Innodb warning Message-ID: <004e01d1cc7a$11f94400$35ebcc00$@gelgh.com> Content-Type: text/plain; charset="us-ascii" Dear, How to correct the warning message we have on our OTRS system registration? (See below) InnoDB Log File Size (5 MB): The setting innodb_log_file_size must be at least 256 MB. Thanks in advance! Best Regards / Cordialement ----- Placide NJAMI | HEAD OF IT DEPARTMENT GOLDEN EXOTICS LTD - GHANA P.O. Box K.I.A. 16105 - ACCRA Email: p.nj...@gelgh.com<mailto:p.nj...@gelgh.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20160622/9be33359/attachme nt-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 2051 bytes Desc: not available URL: <http://lists.otrs.org/pipermail/otrs/attachments/20160622/9be33359/attachme nt-0001.gif> ------------------------------ Message: 2 Date: Wed, 22 Jun 2016 12:02:19 +0000 From: Rick Heisterhagen <rick.heisterha...@thinprint.com> To: User questions and discussions about OTRS. <otrs@otrs.org> Subject: Re: [otrs] Innodb warning Message-ID: <8ADCB49BC628C7478022BEAD5DC6B0E232D4C697@ctd-exchange02> Content-Type: text/plain; charset="us-ascii" Hello, Have a look at this article (worked for me): http://dba.stackexchange.com/questions/1261/how-to-safely-change-mysql-innod b-variable-innodb-log-file-size Regards, Rick From: otrs [mailto:otrs-boun...@otrs.org] On Behalf Of Placide Lysias NJAMI Sent: Mittwoch, 22. Juni 2016 13:35 To: otrs@otrs.org Subject: [otrs] Innodb warning Importance: High [cid:image001.gif@01D1CC8E.AF312170] Dear, How to correct the warning message we have on our OTRS system registration? (See below) InnoDB Log File Size (5 MB): The setting innodb_log_file_size must be at least 256 MB. Thanks in advance! Best Regards / Cordialement ----- Placide NJAMI | HEAD OF IT DEPARTMENT GOLDEN EXOTICS LTD - GHANA P.O. Box K.I.A. 16105 - ACCRA Email: p.nj...@gelgh.com<mailto:p.nj...@gelgh.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20160622/7c8cef10/attachme nt.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 2051 bytes Desc: image001.gif URL: <http://lists.otrs.org/pipermail/otrs/attachments/20160622/7c8cef10/attachme nt.gif> ------------------------------ Subject: Digest Footer --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------------------------------ End of otrs Digest, Vol 93, Issue 9 *********************************** --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs