Re: [otrs] otrs file permissions problem

2009-07-29 Thread Mohamed-Amine Kadimi
Thank you for the tip Alan Mohamed Amine Kadimi http://www.casafire.com > Date: Wed, 29 Jul 2009 09:44:50 -0400 > From: alan.mc...@gmail.com > To: otrs@otrs.org > Subject: Re: [otrs] otrs file permissions problem > &

Re: [otrs] otrs file permissions problem

2009-07-29 Thread Alan McKay
> /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs www-data www-data www-data Also if you specify /opt/otrs/ (with slash at the end) you will get the actual directory instead of the symlink -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense

Re: [otrs] otrs file permissions problem

2009-07-29 Thread Mohamed-Amine Kadimi
rs.org > Date: Tue, 28 Jul 2009 08:33:54 + > Subject: Re: [otrs] otrs file permissions problem > > > > > > > > > Sorry, here's the original post: > > http://lists.otrs.org/pipermail/otrs/2009-July/027220.html > > Please h

Re: [otrs] otrs file permissions problem

2009-07-28 Thread Mohamed-Amine Kadimi
Sorry, here's the original post: http://lists.otrs.org/pipermail/otrs/2009-July/027220.html Please help Mohamed Amine Kadimi http://www.casafire.com From: gnu.li...@hotmail.com To: otrs@otrs.org Date: Tue, 28 Jul 2009 09:20:15 + Subject: Re: [otrs] otrs file permissions pr

Re: [otrs] otrs file permissions problem

2009-07-28 Thread Mohamed-Amine Kadimi
Any clue on this please ? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more inf

[otrs] otrs file permissions problem

2009-07-27 Thread Mohamed-Amine Kadimi
Hello all, I installed OTRS from source on a light Debian and ran the SetPermissions.sh like this: /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs www-data www-data www-data However, when I first log on to OTRS I have this error message: Error: Can't write /opt/otrs/Kernel/Config/Files