Re: [otrs] owner change email notification

2004-11-16 Thread Tyler Hepworth
On Tue, 16 Nov 2004 16:27:20 -0500, Andrew Blackstone <[EMAIL PROTECTED]> wrote: > Is there a quick shut off for the email notification sent to customers when > their tickets change ownership? Let me know! > Yes. Open the admin area, pull up the queue, and set customer owner notify to no.

[otrs] owner change email notification

2004-11-16 Thread Andrew Blackstone
Is there a quick shut off for the email notification sent to customers when their tickets change ownership?  Let me know!  Thanks in advance, Andrew Andrew R. Blackstone Support Technician Homebase Technologies, Inc. 56 Housatonic Street Suite 2 Lenox, MA 01240 ph: (413) 637-1484 email: