Re: [otrs] pdf report has font problem - SOLVED

2009-05-14 Thread Diego Giardinetto
Hi all! problem solved: using freebsd, I updated from port instead of CPAN and all was gone ok. Thx, Diego On Fri, 2009-05-08 at 11:57 +0200, Michiel Beijen wrote: Dear Diego, This is because of an error with the PDF::API2 module. Versions 0.71.* and 0.72.* are reported broken. Please

[otrs] pdf report has font problem

2009-05-08 Thread diego . giardinetto
Hi all, I have a problem with otrs pdf report generation. perl PDF modules seems correctly installed and configured, related fonts in otrs exist in the correct directories. But otrs create pdf report with highly spaced fonts: letter separation is very big, generating bad paged documents.

Re: [otrs] pdf report has font problem

2009-05-08 Thread Michiel Beijen
Dear Diego, This is because of an error with the PDF::API2 module. Versions 0.71.* and 0.72.* are reported broken. Please upgrade or downgrade to a version that DOES work. See also http://bugs.otrs.org/show_bug.cgi?id=3736 Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418