Hi Jon,
On Fri, Jan 10, 2003 at 12:17:02PM -0600, Jon Conkle wrote:
> ah. looks like i'll be upgrading to 1.0, then. Thanks. Oh, quick question.
> When i upgrade, will my custom .dtl files get overwritten? I figure it's
> common sense to backup regardless, but i was just curious as to what to
>
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Martin Edenhofer
> Sent: Friday, January 10, 2003 11:24 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [otrs] print report
>
>
> Hi Jon,
>
> On Fri, Jan 10, 2003 at 10:01:10AM -0600, Jon Conkle wrote:
> > heh. Yeah, t
Hi Jon,
On Fri, Jan 10, 2003 at 10:01:10AM -0600, Jon Conkle wrote:
> heh. Yeah, that's what i'm looking for. Where do i find that? Is it
> something i need to set up, or is it supposed to be available by default?
OTRS 1.0. It's default (TicketZoom -> Print). ;)
Martin
--
Martin Edenhofer
January 09, 2003 5:47 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [otrs] print report
>
>
> Hi Jon,
>
> On Thu, Jan 09, 2003 at 10:13:40AM -0600, Jon Conkle wrote:
> > OTRS has been up and running nicely for almost a month now. We're very
> > happy with i
Hi Jon,
On Thu, Jan 09, 2003 at 10:13:40AM -0600, Jon Conkle wrote:
> OTRS has been up and running nicely for almost a month now. We're very
> happy with it here at work. However, one question. Is there any way to
> print up a full report for closed tickets?
A full report!
Like this: http://
OTRS has been up and running nicely for almost a month now. We're very
happy with it here at work. However, one question. Is there any way to
print up a full report for closed tickets?
Thanks,
Jon Conkle
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