Re: [otrs] problem in otrs framework

2007-05-15 Thread d . shri
Hi Nils, We have installed all the modules and o/p is OK for all modules.We have restarted the Apache also.But still getting the same error while clicking on "package manager" in admin interface. Any other Way to solve this error? Thanks, Shrinivas. > [EMAIL PROTECTED] wrote: >

Re: [otrs] problem in otrs framework

2007-05-14 Thread Nils Breunese (Lemonbit Internet)
[EMAIL PROTECTED] wrote: > We have installed otrs 2.1.7 source(tar.gz)on Suse 10.We are facing > problem in interface.When we click on package manager in admin interface > we are receiving following error. > > Software error: > > Can't locate auto/LWP/UserAgent/get.al in @INC (@INC contains: ../

[otrs] problem in otrs framework

2007-05-14 Thread k . mitesh
Hi, We have installed otrs 2.1.7 source(tar.gz)on Suse 10.We are facing problem in interface.When we click on package manager in admin interface we are receiving following error. Software error: Can't locate auto/LWP/UserAgent/get.al in @INC (@INC contains: ../../ /opt/otrs/bin/cgi-bin/../../Ker