Re[2]: [otrs] queues <-> groups

2004-06-28 Thread Daniel Balan
Hello Robert, That's is what I was afraid of :(. I have about 5 groups for Languages and another 6 for products :( so ...there should be about 30 groups. Any way, thankx for your help. Maybe you will consider it as future feature. Cheers, Daniel Friday, June 25, 2004, 11:08:05 AM, you wrote: Ro

Re: [otrs] queues <-> groups

2004-06-25 Thread Robert Kehl
On Wednesday, June 23, 2004 4:38 PM Daniel Balan <[EMAIL PROTECTED]> wrote: > Is there a way to make a queue to be managed by two or more groups ? No. > Here is what I want to do: > I have the following queues A1, A2, A3, B1, B2, B3. > I need to create a user USER_1: rw permissions for A1 and B1

[otrs] queues <-> groups

2004-06-23 Thread Daniel Balan
Hello guys, Is there a way to make a queue to be managed by two or more groups ? Here is what I want to do: I have the following queues A1, A2, A3, B1, B2, B3. I need to create a user USER_1: rw permissions for A1 and B1 (basically for all x1 queues); another USER_A: rw permissions for A1, A2, A3