Re: [otrs] reminder tickets..

2009-10-29 Thread Marco Vannini
just wainting for 0.6 version announced to be ready on september ... On Thu, Oct 29, 2009 at 7:19 AM, Sarper SARIDAL wrote: > Note : By the way did any of you used otrs manager? It's a software i found > on the net. > - OTRS mai

[otrs] reminder tickets..

2009-10-28 Thread Sarper SARIDAL
Hello, If you create a reminder ticket or just zoom a ticket and set it as a waiting (pending) ticket. You see it in the dashboad right pane. Is it possible to remove the reminder and turn it into a real ticket so it goes back to the dashboard open tickets again. If it's not possible, Is it poss