At 22:12 14.09.2005, you wrote:
Hi all,
I can't figure out how to remove a queue, or an e-mail address... or
a lot of other options in the Admin area.
In the left part I can select current items to EDIT, and in the right
part I can ADD NEW items. But there seems to be no option to REMOVE
At 22:12 14.09.2005, you wrote:
Hi all,
I can't figure out how to remove a queue, or an e-mail address...
or
a lot of other options in the Admin area.
In the left part I can select current items to EDIT, and in the
right
part I can ADD NEW items. But there seems to be no option to
Title: Genetsis
Obviusly, it's not a great idea, but if you ensure that user,
queues, ... hasnt got any ticket associated, not trouble may causes
that you erase an user. When I ended the test time I closed all tickets
as "root", moving all tickets before to an admin queue that I not
remove.
I believe that it truly would be a 'good thing' to be able to delete Queues, e-mails etc.
One possibility would be to create an 'Orphan' queue that objects get assigned to that end up without an owner.
Another option would be to warn the user that an object has items depending on it and to give
Hi Volker,
Ability to delete things would indeed be an essential option. As a new
otrs
user, I'm somewhat surprized it doesn't exist. Maybe in next release...
Eric
im not that shure that the ability to delete things would be a great idea.
or even an essential option...
what should
Hi all,
I can't figure out how to remove a queue, or an e-mail address... or
a lot of other options in the Admin area.
In the left part I can select current items to EDIT, and in the right
part I can ADD NEW items. But there seems to be no option to REMOVE
items.
Should I slap myself for
