rpc.pl is the 'old' style XML over RPC interface. the
nph-genericinterface.pl is the 'new' pure SOAP interface.
- Using RPC you can integrate directly with a part of the backend OTRS
APIs which are relatively low level, using the Generic Interface you can
use a bit higher level operation
http://wiki.otterhub.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_via_RPC
what is version of your OTRS,
hope this is you need.
-Never
2013/7/26 Cyrille Bollu :
> Hi list,
>
> When trying to access OTRS via SOAP, which one should I use? rpc.pl or
> nph-genericinterface.pl?
>
> The later
Hi list,
When trying to access OTRS via SOAP, which one should I use? rpc.pl or
nph-genericinterface.pl?
The later is better documented but support fewer operations than the
former...
What's best?
Regards,
Cyrille
-
OTRS