Re: [otrs] rpc.pl vs nph-genericinterface.pl

2013-07-25 Thread Michiel Beijen
rpc.pl is the 'old' style XML over RPC interface. the nph-genericinterface.pl is the 'new' pure SOAP interface. - Using RPC you can integrate directly with a part of the backend OTRS APIs which are relatively low level, using the Generic Interface you can use a bit higher level operation

Re: [otrs] rpc.pl vs nph-genericinterface.pl

2013-07-25 Thread Never Min
http://wiki.otterhub.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_via_RPC what is version of your OTRS, hope this is you need. -Never 2013/7/26 Cyrille Bollu : > Hi list, > > When trying to access OTRS via SOAP, which one should I use? rpc.pl or > nph-genericinterface.pl? > > The later

[otrs] rpc.pl vs nph-genericinterface.pl

2013-07-25 Thread Cyrille Bollu
Hi list, When trying to access OTRS via SOAP, which one should I use? rpc.pl or nph-genericinterface.pl? The later is better documented but support fewer operations than the former... What's best? Regards, Cyrille - OTRS