Hello, I try to configure our OTRS 2.0.1-installation as Apache2 name based virtual host. The config-file of the name based virtual hosts looks:
--- snip --- <VirtualHost *:80> ServerAdmin [EMAIL PROTECTED] ServerName otrs.mydomain.de DocumentRoot /opt/otrs/bin/cgi-bin/ #DirectoryIndex index.pl Alias /otrs-web "/opt/otrs/var/httpd/htdocs" ErrorLog /var/log/apache2/otrs-error_log CustomLog /var/log/apache2/otrs-access_log combined # don't loose time with IP address lookups HostnameLookups Off # needed for named virtual hosts UseCanonicalName Off # configures the footer on server-generated documents ServerSignature On # load all otrs modules Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache::Reload PerlInitHandler Apache::Reload # set mod_perl2 options <Location /> #ErrorDocument 403 /customer.pl # AllowOverride None AllowOverride ALL ErrorDocument 403 /index.pl SetHandler perl-script PerlHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders Order allow,deny Allow from all </Location> # directory settings <Directory "/opt/otrs/bin/cgi-bin/"> AllowOverride None Options +ExecCGI -Includes Order allow,deny Allow from all </Directory> <Directory "/opt/otrs/var/httpd/htdocs/"> AllowOverride None Order allow,deny Allow from all </Directory> </VirtualHost> --- snap --- But when I try to use the virtual host, I get an error 403 "Not Found The requested URL / was not found on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." Apache error-log: --- snip --- [Fri Aug 05 09:46:39 2005] [error] [client 172.16.130.1] Attempt to serve directory: /opt/otrs/bin/cgi-bin/ [Fri Aug 05 09:46:39 2005] [error] file permissions deny server execution/usr/share/apache2/error/HTTP_NOT_FOUND.html.var [Fri Aug 05 09:46:39 2005] [error] /opt/otrs/bin/cgi-bin/favicon.ico not found or unable to stat --- snap --- something seems to be wrong with the access-rights :-( - but, if I go the "normal" way "server.mydomain.de/otrs/", everything is OK ... System: SuSE linux 9.3 Professional, Apache 2.0.53, OTRS 2.0.1. installed from the RPM. Access-rights and ownerships are: drwxr-xr-x 8 root root 216 Aug 4 13:54 /opt drwxrwxr-x 7 otrs www 728 Aug 4 13:54 /opt/otrs drwxrwxr-x 4 wwwrun www 1176 Aug 4 13:54 /opt/otrs/bin drwxrwxr-x 3 wwwrun www 248 Aug 4 15:31 /opt/otrs/bin/cgi-bin drwxrwxr-x 2 wwwrun www 48 Aug 1 14:02 /opt/otrs/bin/cgi-bin/cpanel - -rwxrwxr-x 1 wwwrun www 1527 Aug 1 14:02 /opt/otrs/bin/cgi-bin/customer.pl - -rwxrwxr-x 1 wwwrun www 1419 Aug 1 14:02 /opt/otrs/bin/cgi-bin/faq.pl - -rwxrwxr-x 1 wwwrun www 1515 Aug 1 14:02 /opt/otrs/bin/cgi-bin/index.pl - -rwxrwxr-x 1 wwwrun www 4202 Aug 1 14:02 /opt/otrs/bin/cgi-bin/installer.pl - -rwxrwxr-x 1 wwwrun www 1524 Aug 1 14:02 /opt/otrs/bin/cgi-bin/public.pl What do I have to adjust, that OTRS runs properly as name based virtual host? TIA Christoph. -- Mit freundlichen Gruessen / Yours sincerely Christoph Haas Linux User #99546 GnuPG-/PGP-fingerprint: 944B D713 F72F 4398 B156 8089 DA8B 68F1 1543 51C3 GnuPG-/PGP-public-key: http://blackhole.pca.dfn.de:11371/pks/lookup?op=get&search=0x154351C3 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/