At 11:22 AM 2/14/2005, you wrote:
>Hello Mr. Andersen,
>
>
>>However, would it not be natural to build in a SPAM buttom that would remove
>>such emails. So the agents
>>could deal with them immediately.
>
>SPAM buttom??? anymore you can install a spamfilter. The spamfilter checks the
>emails bev
Hello Mr. Andersen,
However, would it not be natural to build in a SPAM buttom that would remove
such emails. So the agents
could deal with them immediately.
SPAM buttom??? anymore you can install a spamfilter. The spamfilter
checks the emails bevor they come in.
with kind regards,
Stefan Rothe
At 09:54 AM 2/14/2005, you wrote:
>Hello Mr. Andersen,
>
>>The spam mails we get we use the remove to get rid of. However,
>>they still show up a search. What is did best/correct way to get rid
>>of spam so they do not show up anywhere.
>
>The best way is, generate a Queue named "Spam".
>
>The nex
Hello Mr. Andersen,
The spam mails we get we use the remove to get rid of. However,
they still show up a search. What is did best/correct way to get rid
of spam so they do not show up anywhere.
The best way is, generate a Queue named "Spam".
The next step is, generate a agentjob (Admin Interface)
Hi Erling,
I believe there is a cron job that takes care of this. I am also about
to try and set this up. I'll email the steps I follow once I get it working.
Till then, you may want to check out:
http://lists.otrs.org/pipermail/otrs/2004-March/004077.html
http://doc.otrs.org/1.2/en/html/cronjob.
Hi
The spam mails we get we use the remove to get rid of. However,
they still show up a search. What is did best/correct way to get rid
of spam so they do not show up anywhere.
Erling
*
MOSEK ApS
C/O Symbion Science
