Re: [otrs] stop Ownerupdate notification

/index.pl?Action=AgentTicketCompose&ResponseID=3&TicketID=4647%0A&ArticleID=9402> > > Does anybody have any light to shed on this one? > > TIA > Craig > > >~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~&

[otrs] stop Ownerupdate notification

Hi, We are using OTRS v.234 - great ticket troubling systemJ. Changing owner of a ticket triggers an Ownerupdate and an Addnote notification - both are send by emails to the new owner. I do not need this feature but I can not block/disable it in any way either. Does an OTRS Expert would be so