SystemID change?
On Tue, Sep 4, 2012 at 9:27 AM, kurt kuene wrote:
> hello
> I have upgraded OTRS to version 3.1x.
>
> When I write an email to the system with a valid TicketID in the body or
> the subject OTRS does not assign it anymore to the correct Ticket but makes
> a new one instead.
>
> A
hello
I have upgraded OTRS to version 3.1x.
When I write an email to the system with a valid TicketID in the body or the
subject OTRS does not assign it anymore to the correct Ticket but makes a new
one instead.
An installation of OTRS 3.1x from scratch does correctly.
It seems that I have a mi
