Re: [otrs] ticket creation with user defined as read only

Hi Alan, On Mon, Aug 21, 2006 at 02:22:28PM +0100, Alan McKeown wrote: >I have set up a user to be read only for a number of GROUPS. I can however >create a ticket logged in as that user. Can anyone please explain how to stop >this behaviour. What are the exact permissions of this user in a grou

[otrs] ticket creation with user defined as read only

Hello All, I have set up a user to be read only for a number of GROUPS. I  can however create a ticket logged in as that user. Can anyone please explain how to stop this behaviour.   Regards   Alan   Alan Mckeown JoraPh Consulting Ltd Unit 3, Springfield Industrial Estate, Newpor