Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-07 Thread Luca Domenella
g] On Behalf Of Michiel Beijen Sent: mercoledì 7 dicembre 2011 15:45 To: User questions and discussions about OTRS. Subject: Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11 Hi Luca, On Wed, Dec 7, 2011 at 14:26, Luca Domenella wrote: > i spoke too early ! the script dont fail... but never end and

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-07 Thread Michiel Beijen
Hi Luca, On Wed, Dec 7, 2011 at 14:26, Luca Domenella wrote: > i spoke too early ! the script dont fail... but never end and looking from > mysql perspective the script don’t perform any action L > > mysql> show processlist; > ++--+---+---+-+--+---+---

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-07 Thread Michiel Beijen
ssly indicated to > the contrary and properly authorised. Any actions taken on the basis of > this email are at the recipient's own risk. > > ** ** > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Luca Domenella > *Sent:* ma

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
and properly authorised. Any actions taken on the basis of this email are at the recipient's own risk. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel Beijen Sent: martedì 6 dicembre 2011 16:38 To: User questions and discussions about OTRS. Subject: Re:

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Michiel Beijen
intended to form a binding contract unless expressly indicated to > the contrary and properly authorised. Any actions taken on the basis of > this email are at the recipient's own risk. > > ** ** > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
sis of this email are at the recipient's own risk. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel Beijen Sent: martedì 6 dicembre 2011 16:19 To: User questions and discussions about OTRS. Subject: Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11 Hi, pleas

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Michiel Beijen
ract unless expressly indicated to the > contrary and properly authorised. Any actions taken on the basis of this > email are at the recipient's own risk. > > > -Original Message- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Luca > Dome

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
sk. -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Luca Domenella Sent: martedì 6 dicembre 2011 14:20 To: User questions and discussions about OTRS. Subject: Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11 Hi Ugo, i will perform some tests, will

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
ehalf Of Ugo Bellavance Sent: martedì 6 dicembre 2011 13:27 To: otrs@otrs.org Subject: Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11 On 2011-12-06 06:41, Luca Domenella wrote: > Hi, > i installed from source OTRS, the other stuff from rpm Ok, I installed via RPM (RHEL5), so YMMV, but her

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Ugo Bellavance
On 2011-12-06 06:41, Luca Domenella wrote: Hi, i installed from source OTRS, the other stuff from rpm Ok, I installed via RPM (RHEL5), so YMMV, but here is what I did: On the old server: - Create a backup using /opt/otrs/scripts/backup.pl On the new server: - install perl-LDAP, mysql-serve

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
ehalf Of Ugo Bellavance Sent: martedì 6 dicembre 2011 12:40 To: otrs@otrs.org Subject: Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11 On 2011-12-06 06:18, Luca Domenella wrote: > Hi all, > > i’ve just inherited the OTRS project from a colegue. > > Out otrs installation is a 2.0.4, l

Re: [otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Ugo Bellavance
On 2011-12-06 06:18, Luca Domenella wrote: Hi all, i’ve just inherited the OTRS project from a colegue. Out otrs installation is a 2.0.4, looking at the manual, there is an upgrade path: 2.0-> 2.1 -> 2.2 -> 2.3 -> 2.4 - > 3.0 Until here everything is clear… digging inside the various upgrading

[otrs] upgrading from otrs 2.0.4 to 3.0.11

2011-12-06 Thread Luca Domenella
Hi all, i've just inherited the OTRS project from a colegue. Out otrs installation is a 2.0.4, looking at the manual, there is an upgrade path: 2.0-> 2.1 -> 2.2 -> 2.3 -> 2.4 - > 3.0 Until here everything is clear. digging inside the various upgrading files of all the versions looks that t