Re: AW: [otrs] Company & Contact confusion

2006-01-24 Thread Volker . Lipper
Ursprüngliche Nachricht- > Von: Oliver Buckie > Gesendet: Montag, 23. Januar 2006 18:11 > An: 'User questions and discussions about OTRS.org' > Betreff: AW: [otrs] Company & Contact confusion > > Thanks for your feedback Richard. So, when I compose a ne

AW: [otrs] Company & Contact confusion

2006-01-24 Thread Oliver Buckie
hat do I need to do and why should I take care?! -Ursprüngliche Nachricht- Von: Oliver Buckie Gesendet: Montag, 23. Januar 2006 18:11 An: 'User questions and discussions about OTRS.org' Betreff: AW: [otrs] Company & Contact confusion Thanks for your feedback Richard. So, when

AW: [otrs] Company & Contact confusion

2006-01-23 Thread Oliver Buckie
Thanks for your feedback Richard. So, when I compose a new email or phone call ticket, is it true that if I use the "Search Customer" button, I can only search for persons (employees of a company) and not customers (ie.. a company name)? If so, is there anyway I can change this so that I can sea