hi martin,
the file is called only unlock and not unlock.dist .
could this maybe the problem?
the entry in the unlock file is the same as you wrote below.
-Ursprungliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von
Martin Edenhofer
Gesendet: Dienstag, 1. Juli 2
hi martin,
here the information:
[EMAIL PROTECTED] root]# ls -la /opt/otrs//bin/UnlockTickets.pl
-rwxrwxrwx1 root root 6454 Mai 1 01:15
/opt/otrs//bin/UnlockTickets.pl
-Ursprungliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von
Martin Edenhof