Hey Bastien, > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im > Auftrag von EXT / CAP GEMINI LEBLANC Bastien > Gesendet: Mittwoch, 15. November 2006 10:23 > An: User questions and discussions about OTRS.org > Betreff: [otrs] POP3: no delete > > Hi all, > > Can you tell me if it is possible to fetch mails from POP3 to > integrate into OTRS but without deleting it from the server?
Try setting up a seperate mail address for otrs, and bouncing a copy to the new addresss. > > In fact I tried to comment the ligne 202 in the PostMasterPOP3.pl > $PopObject->delete($Messageno); But the > ticket are duplicated. Pop is not IMAP unfourtunately, this type of call to the mail server will always create duplicates. > > That would be really usefull to test otrs, while keeping our > current mail system. > > Thank you for your answers. > > Best regards, > > Bastien Leblanc > > Cellule Administration Peoplesoft > > Email: [EMAIL PROTECTED] > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > =http://www.otrs.com/ > Greetz, Shawn _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/