Hey Bastien,

> -----Ursprüngliche Nachricht-----
> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im 
> Auftrag von EXT / CAP GEMINI LEBLANC Bastien
> Gesendet: Mittwoch, 15. November 2006 10:23
> An: User questions and discussions about OTRS.org
> Betreff: [otrs] POP3: no delete
> 
> Hi all,
> 
> Can you tell me if it is possible to fetch mails from POP3 to 
> integrate into OTRS but without deleting it from the server?

Try setting up a seperate mail address for otrs, and bouncing a copy to the new 
addresss.

> 
> In fact I tried to comment the ligne 202 in the PostMasterPOP3.pl
>                 $PopObject->delete($Messageno); But the 
> ticket are duplicated.

Pop is not IMAP unfourtunately, this type of call to the mail server will 
always create duplicates.

> 
> That would be really usefull to test otrs, while keeping our 
> current mail system.
> 
> Thank you for your answers.
> 
> Best regards,
> 
> Bastien Leblanc
> 
> Cellule Administration Peoplesoft
> 
> Email: [EMAIL PROTECTED]
> 
>  
> 
> 
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> 
Greetz,

Shawn
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