Never Mind. I was trying to login to the admin interface and not the
customer interface. What can I say.. I'm a newbie... It works just fine
on the customer interface... Thanks..
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Guillermo
Hi Jason,
Same authentication setup here, and i think that i might have experienced
something like this.
Try adding this line to the config:
$Self-{'AuthModule::LDAP::AccessAttr'} = 'member';
I think that the otrs default setting is:
$Self-{'AuthModule::LDAP::AccessAttr'} = 'memberUid';
questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory Authentication
Hi Jason,
Same authentication setup here, and i think that i might have
experienced something like this.
Try adding this line to the config:
$Self-{'AuthModule::LDAP::AccessAttr'} = 'member
about OTRS.org
Subject: RE: [otrs] Active Directory Authentication
Adding that line doesn't solve the problem I'm having.
Thanks,
Jason R. Benedick
Workstation Technician
Thaddeus Stevens College of Technology
(717) 391-6957
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
2007 15:18
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory Authentication
Adding that line doesn't solve the problem I'm having.
Thanks,
Jason R. Benedick
Workstation Technician
Thaddeus Stevens College of Technology
(717) 391-6957
From: [EMAIL
OTRS.org
Subject: RE: [otrs] Active Directory Authentication
I'm getting this error:
May 21 15:30:05 websvr OTRS-CGI-10[21731]:
[Notice][Kernel::System::Auth::LDAP::Auth] User: benedick authentication
failed, no LDAP group entry
foundGroupDN='CN=otrs,OU=users,DC=example,DC=org',
Filter
. Tougaard
Sent: Monday, May 21, 2007 4:52 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory Authentication
Hm, that error message...
Don't know if it's because of cleaning before publication of your
config, but one thing that comes to mind, is that the default
] [mailto:[EMAIL PROTECTED] On Behalf Of
Benedick, Jason
Sent: 21. maj 2007 23:13
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory Authentication
The DNs are correct I've verified them in the AD. I copied the pasted both
DNs directly from the program LDP.exe
Alexis Castillo said this with great authority:
Here's my configuration for LDAP against AD. I hope it helps.
OK that doesn't look much different than mine. Could you please confirm
that a user that is NOT in this group cannot log in? That's the behavior
I see; anyone can log in.
CD
Ever
Alexis Castillo said this with great authority:
When I try to log in a user that is not in the OTRS group for the first
time, I get a Can't activate user.. Even more, if the user does not
have the information that OTRS is using to fill the DB, it won't let the
user log in for the first time.
Alexis Castillo said this with great authority:
It's working for me, but I only have it for internal users.
Comment out the
$Self-{'AuthModule::LDAP::AccessAttr'} = 'memberUid';
in Config.pm
You should only have the
$Self-{'AuthModule::LDAP::UserAttr'} = 'DN';
Only users in your
Here's my configuration for LDAP against AD. I hope it helps.
Alex.
#
# Configuration for LDAP user authentication
#
$Self-{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self-{'AuthModule::LDAP::Host'} = 'example.com';
$Self-{'AuthModule::LDAP::BaseDN'} = 'dc=example,dc=com';
12 matches
Mail list logo
