Re: [otrs] Active Directory as customer backend

2004-07-30 Thread Scott Millard
I'm using 2003 AD as my customer backend, it took me a while to get it working, but it works now. :) Scott Millard University of Central Florida Public Safety and Police 407-823-4699 [EMAIL PROTECTED] >>> [EMAIL PROTECTED] 7/29/2004 7:28:48 AM >>> > Has anyone been able to configure OTRS to use

Re: [otrs] Active Directory as customer backend

2004-07-29 Thread Robert Kehl
> Has anyone been able to configure OTRS to use Windows 2003 Active > Directory as the customer backend? If so, are there any quick and dirty > guides? > The install documents reference using LDAP as the backend, but I'm not > quite sure how AD <==> LDAP mappings would look. See the cvs version o

RE: [otrs] Active Directory as customer backend

2004-07-28 Thread Tyler Hepworth
I use Active Directory (Windows 2000) exclusively for Agent Auth, Customer Web Interface Auth, and Customer Database.  There are several tweaks that have to be made to read from Active Directory properly, but the easiest way to explain them is to show a working config.  I have attached my AD