Re: [otrs] Please need HELP...

2005-06-16 Thread Christian Schoepplein
Hi Phillippe, On Thu, Jun 16, 2005 at 05:17:16PM +0200, Philippe Roth wrote: >I think our database is corrupted {:o( > >Maybe the problem is the way I make the dumps... I use mysqldump >--add-drop-table -u root -p otrs > otrs.bkp Take a look into the scripts directory in your otrs installation. T

RE: [otrs] Please need HELP...

2005-06-16 Thread Philippe Roth
Dear Peter and All, Thank you for your last message. Finaly, when making all the investigations I could, the result is that the problem doesn't come from the upgrade... But from the database itself... The database under our production OTRS is OK, but when we make a dump of the database and impor

RE: [otrs] Please need HELP...

2005-06-15 Thread Peter van Beugen
OTRS upgrade 1.2.4 - 1.3.2 RedHat 9 Backing up the MySQL data should not be a problem: you can simply copy the complete MySQL OTRS data directory including all the data (.MYD files) to another directory. You should backup you data on a daily bases: make a cron job for the mysqldump command (see