Did you copy and paste this or hand type it? I wonder if this is an error: 
notice the // between OTRS and Kernal

 

Nathan Campbell



  _____  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan King
Sent: Wednesday, June 27, 2007 4:33 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Software error after configuring for use with MS SQL

 

Hi,

 

I am attempting to run OTRS on a Windows XP computer using Apache and MS SQL. I 
have setup the database using the MS SQL scripts provided by OTRS, although 
they needed a few minor changes.

 

I then edited the Config.pm file so OTRS will connect to my MS SQL database. I 
then ran CheckDB.pl to confirm that Config.pm was configured properly to 
connect to my database and everything checked out fine.

 

After that I tried going to OTRS to see if it worked. I typed in 
localhost/otrs/index.pl into my web browser and I received the following error.

 


Software error:

Not a CODE reference at C:/OTRS/otrs//Kernel/System/Ticket.pm line 136, 
<PRODUCT> line 12.

For help, please send mail to the webmaster ([EMAIL PROTECTED] <mailto:[EMAIL 
PROTECTED]> ), giving this error message and the time and date of the error. 

Any help is much appreciated.

 

Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075  ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa, ON, CAN    K2P 0B4
www.carms.ca <http://www.carms.ca> 

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