Hi,
I'm not at work now so i'm not sure, but you can try to create and run
a GenericAgent that select these tickets in your queue and close them.
2007/8/17, Jenkins, Robert [EMAIL PROTECTED]:
Hi all,
Newb user here.. We have a particular queue that has about 500 open tickets
left over
Running the generic agent will work
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jenkins, Robert
Sent: Friday, August 17, 2007 4:23 PM
To: otrs@otrs.org
Subject: [otrs] bulk close for all tickets in queue
Hi all,
Newb user here.. We have a particular queue
