] [mailto:[EMAIL PROTECTED] On Behalf Of
Maurice James Ny
Sent: Tuesday, July 24, 2007 2:52 AM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] escalated tickets notifications
It's in the admin manual. Check your preferences you will see lock timeout
notification, change that to yes
How notifications can be enabled for escalated tickets ??
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.476 / Virus Database: 269.10.14/912 - Release Date: 7/22/2007
7:02 PM
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OTRS mailing list: otrs -
OTRS.org'
Subject: RE: [otrs] escalated tickets notifications
How notifications can be enabled for escalated tickets ??
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.476 / Virus Database: 269.10.14/912 - Release Date: 7/22/2007
7:02 PM
