here's a potential solution i received from michael holland
([EMAIL PROTECTED]). i haven't tried it yet, but i figured id post it to
the list in case it might help someone else:
I just solved it. I gave myself full access. Logged out and logged in as
localhost. Then logged back out, and back
Give your account full access permissions to the faq_admin group...
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Mike Conigliaro
Sent: July 19, 2007 11:23
To: otrs@otrs.org
Subject: [otrs] how do i add a new category in faq v1.2.4?
anyone? i thought
thanks, but i already did that. maybe im not looking in the right place.
should i be seeing a separate icon for category management or something? im
able to access the form to create a new article, but it just complains that no
categories exist.
Mike Conigliaro
ProActive Technologies
[EMAIL