Re: [otrs] how do i add a new category in faq v1.2.4?

2007-07-26 Thread Mike Conigliaro
here's a potential solution i received from michael holland ([EMAIL PROTECTED]). i haven't tried it yet, but i figured id post it to the list in case it might help someone else: I just solved it. I gave myself full access. Logged out and logged in as localhost. Then logged back out, and back

RE: [otrs] how do i add a new category in faq v1.2.4?

2007-07-19 Thread Frank Wakelin
Give your account full access permissions to the faq_admin group... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Conigliaro Sent: July 19, 2007 11:23 To: otrs@otrs.org Subject: [otrs] how do i add a new category in faq v1.2.4? anyone? i thought

Re: [otrs] how do i add a new category in faq v1.2.4?

2007-07-19 Thread Mike Conigliaro
thanks, but i already did that. maybe im not looking in the right place. should i be seeing a separate icon for category management or something? im able to access the form to create a new article, but it just complains that no categories exist. Mike Conigliaro ProActive Technologies [EMAIL