Log in as admin rights, the go to admin section, and select admin notification. Send an email that way, and look for errors. Let us know what you find
Tom French -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Gebbie Sent: Thursday, July 06, 2006 6:27 AM To: otrs@otrs.org Subject: [otrs] otrs wont send email hi have just installed otrs & it doesnt send out mails. nothing on receipt of a new ticket & nothing when i send a mail from the ticket interface. tha log file doesnt show anything: newstage# more /tmp/otrs.log [Thu Jul 6 02:49:43 2006][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2006070610000027/t2] created (TicketID=33,Queue=Raw,Priority=3 normal,State =new) [Thu Jul 6 02:49:43 2006][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '[EMAIL PROTECTED]' from 'OTRS System <[EMAIL PROTECTED]>'. HistoryType => SendAutoReply, Subject => Re: [Ticket#2006070610000027] t2; [Thu Jul 6 02:49:43 2006][Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent auto response (SendAutoReply) for Ticket [2006070610000027] (TicketID =33, ArticleID=61) to '[EMAIL PROTECTED]'. can anyone suggest any tweaks to either get the log dumping more so i can see is sendmail is failing or otrs is failing thanks _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
