Hello Jack,
Monday, March 7, 2005, 7:14:02 PM, you wrote:
> What I do is put all tickets I want to close into a queue (I call
> it zDiscard). I then have a nightly Generic Agent job that will
> delete all tickets that are in that queue.
I do it like you now. But I want remove all tickets that
What I do is put all tickets I want to close into a queue (I call it zDiscard).
I then have a nightly Generic Agent job that will delete all tickets that are
in that queue.
-
Jack Doyle, Network+
Systems Operations Specialist
Lewis-Gale Clinic Information Systems
-Original Message