Re: [otrs] remove closed tickets

2005-03-07 Thread Alex
Hello Jack, Monday, March 7, 2005, 7:14:02 PM, you wrote: > What I do is put all tickets I want to close into a queue (I call > it zDiscard). I then have a nightly Generic Agent job that will > delete all tickets that are in that queue. I do it like you now. But I want remove all tickets that

RE: [otrs] remove closed tickets

2005-03-07 Thread Jack Doyle
What I do is put all tickets I want to close into a queue (I call it zDiscard). I then have a nightly Generic Agent job that will delete all tickets that are in that queue. - Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems -Original Message