Re: [otrs] ticket creation w/o registration

2005-01-21 Thread Alex
Hello Peter, Friday, January 21, 2005, 11:12:12 AM, you wrote: > Just create a webform and send it to a e-mail address ([EMAIL PROTECTED]). > 1. create an e-mail address in your system where to send the webform and > which OTRS can POP ([EMAIL PROTECTED]) > 2. create a system e-mail address in O

RE: [otrs] ticket creation w/o registration

2005-01-20 Thread Adler Eliacin
Alex, What version are you installing? Linux, Win etc. Also you have to edit the config.pm file in the kernel folder to your needs. Users don't need to register to send tickets (Keep reading). BTW, I installed OTRS on a window 2000 box and used edit plus to edit the files. http://www.editplus