Hi, I've solved the problem by myself. I don't know why but some directories didn't have execution permision so weren't accesible. Probably some error while installing or updating perl o mod_perl... who knows.
bye. [EMAIL PROTECTED] escribió: > Hi all at list, > > I'm installing OTRS in RedHat Enterprise 4, with Apache2 and mod_perl_1.99. > I've been facing some problems but finally I've a system running except that > I can't add packages and that's what I really want to do (need to install > SIRIOS modules). > The error I get when clicking in [Package Manager] is: > > --------- > Software error: > > Can't locate HTTP/Request/Common.pm in @INC (@INC contains: ../../ > /opt/otrs/Kernel/cpan-lib /opt/otrs/ > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.5 > /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 > /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 > /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 > /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 > /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 > /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 > /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . > /etc/httpd/ /etc/httpd/lib/perl //../.. //../../Kernel/cpan-lib) at > /usr/lib/perl5/vendor_perl/5.8.5/LWP/UserAgent.pm line 409, <PRODUCT> > line 24. > > For help, please send mail to the webmaster (..) , giving this error > message and the time and date of the error. > ----------------------- > > But the point is that Common.pm file IS in the system: > # locate Common.pm > /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi/Apache/TestCommon.pm > /usr/lib/perl5/vendor_perl/5.8.5/HTTP/Request/Common.pm > > Anyone has any idea, or has faced the same problem? > > Thanks > > Rafa. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
