> > I read the information at the link but I still do not know how to
> > implement this. What if you are not using LDAP, but simply the default
> > OTRS DB authentication? How do you add another customer id so that only
> > a small subset of customers can view those tickets?
Then read abou
[EMAIL PROTECTED] schrieb am 05.10.2004 16:42:11:
> Tyler Hepworth wrote:
>
> >On Mon, 04 Oct 2004 09:19:30 -0500, OTRS main list
> <[EMAIL PROTECTED]> wrote:
> >
> >
> >>Is it possible to allow one customer to read (or even, perhaps,
modify)
> >>another customer's tickets? For example, we wa
Tyler Hepworth wrote:
On Mon, 04 Oct 2004 09:19:30 -0500, OTRS main list <[EMAIL PROTECTED]> wrote:
Is it possible to allow one customer to read (or even, perhaps, modify)
another customer's tickets? For example, we want all the customers who
work in Department A to be able to read all other Dep
On Mon, 04 Oct 2004 09:19:30 -0500, OTRS main list <[EMAIL PROTECTED]> wrote:
> Is it possible to allow one customer to read (or even, perhaps, modify)
> another customer's tickets? For example, we want all the customers who
> work in Department A to be able to read all other Department A
> custome
