Although I am not Volker:
Do you know Cronjobs ? A Generic Agent Job is pretty similiar to that.
In OTRS's Section "Generic Agent" (you'll find that in the Admin
Section) you can create such a job with many options, which can do some
work automatically.
greets
ffe
Am 05.11.2004 um 14:11 schrieb
uuups, thats not really my theme
but look at the docs at the otrs home
mentioned below,
look at your config and default.pm
and search the mail archives with
http://otrs.org/lists/
[...]
Searchable mailing list archives:
The Mail Archive (http://www.mail-archive.com/)
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[EMAIL PROTECTED] wrote:
Hi alone,
i think this depends on the version of OTRS you are using. In 1.3+ there
are bulk actions implemented but i didnt take a closer look at it.
else a generic agent job may be helpfull.
just 2 ct.
Li
Hi Li,
Ok, can you explain a "generic job" a bit?
Thanks!
Mark
___
Hi alone,
i think this depends on the version
of OTRS you are using. In 1.3+ there are bulk actions implemented but i
didnt take a closer look at it.
else a generic agent job may be helpfull.
just 2 ct.
Li
[EMAIL PROTECTED] schrieb am 05.11.2004 13:29:18:
> Hello All,
>
> Is there a way to b
