If you have access to browse the database (through phpMyAdmin for instance), then you could find what charset is mostly used by viewing the the 'a_content_type' -field in the 'article' table.
SQL query: SELECT `a_content_type` , `a_from` , `a_to` FROM `article` /Mikke > -----Ursprungligt meddelande----- > Från: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > För Mamakwa M. Sefiri > Skickat: den 17 maj 2006 10:38 > Till: User questions and discussions about OTRS.org > Ämne: RE: [otrs] funny charectors > > Is there other chatset that I can use besides 'iso-8859-1' > and 'utf-8'. I tried this two variables the both does not work > > > -----Original Message----- > From: Nils Breunese (Lemonbit Internet) [mailto:[EMAIL PROTECTED] > Sent: 15 May 2006 01:02 PM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] funny charectors > > Mamakwa M. Sefiri wrote: > > > I am getting funny characters on the emails send to the system. > > > > > > > > I have put in $self ->{'DefaultChatset'}; in Config.pm, I thought > > the problem will be solved. > > It is DefaultCharset and you have to give the variable a value. I > have this set: > > $Self->{DefaultCharset} = 'iso-8859-1'; > > Instead of iso-8859-1 you can set the charset you need. > > Nils Breunese._______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/