Re: [outages] [Outages-discussion] Frontier in Thousand Oaks, CA

2021-08-16 Thread Jay R. Ashworth via Outages
- Original Message - > From: "Jay Hennigan" > Our NOC finally got through to someone, but something may have been lost > in translation with regard to "fiber towers" and their ticket number > looks to be the CLLI code of One Wilshire. Also posted to -discussion, > should probably follow u

Re: [outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread Jay Hennigan via Outages
Our NOC finally got through to someone, but something may have been lost in translation with regard to "fiber towers" and their ticket number looks to be the CLLI code of One Wilshire. Also posted to -discussion, should probably follow up there. Reading between the lines, fiber cut at or near

Re: [outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread William Kern via Outages
Since it was an area outage I didn't feel the need to get a ticket, since I figured they knew about it. However since we haven't seen any improvement I decided to at least get the ticket if only for billing credit purposes. Been on hold for over an hour now... -William Kern On 8/16/2021 3:0

Re: [outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread Jay Hennigan via Outages
On 8/16/21 13:58, William Kern via Outages wrote: We just lost our next hop link to Frontier in Thousand Oaks. I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work. Downdetector appears to see it as

Re: [outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread Jay Hennigan via Outages
On 8/16/21 13:58, William Kern via Outages wrote: We just lost our next hop link to Frontier in Thousand Oaks. I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work. anyone else. We're also affected

Re: [outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread will--- via Outages
On Mon, Aug 16, 2021 at 01:58:00PM -0700, William Kern via Outages wrote: > We just lost our next hop link to Frontier in Thousand Oaks. > anyone else. Yes, we have multiple 1&10g e-lines and waves out of One Wilshire on Frontier down since 2021-08-16 13:32:19 PDT -Will Orton w...@loopfree.net

[outages] Frontier in Thousand Oaks, CA

2021-08-16 Thread William Kern via Outages
We just lost our next hop link to Frontier in Thousand Oaks. I contacted some our business customers and they report being down as well for the 'office' connections. However, pure FIOS appears to still work. Downdetector appears to see it as well. https://downdetector.com/status/frontier/map/